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Romaine Electric Privacy and Data Handling Policy

Last Updated: [01/11/2024]

At Romaine Electric, we are committed to protecting your privacy and handling your data with the utmost care. This Privacy and Data Handling Policy outlines how we collect, process, store, use, share, and dispose of your data. By using Romaine Electric services, you agree to the terms of this policy.

Collection of Data:

1. Personal Information: We collect information you provide directly, such as your name, address, email, and payment details when you create an account or make a purchase.

2. Automated Data Collection: We gather information through automated means, including cookies, log files, and web beacons. This helps us understand your preferences and enhance your browsing experience.

Processing and Storage:

1. Purpose of Processing: We process your data to provide, improve, and personalize our services. This includes order fulfillment, customer support, and enhancing our website and applications.

2. Data Security: Your data is stored securely using industry-standard encryption and access controls. We continuously monitor and update our security protocols to protect against unauthorized access.

Use of Data:

1. Service Improvement: We analyze your data to enhance our services, recommend products, and personalize your experience. This includes understanding trends, preferences, and user behavior.

2. Communication: We may contact you with important updates, promotions, and personalized recommendations based on your preferences. You can manage your communication preferences in your account settings.

Sharing of Data:

1. Third-Party Partners: We may share your data with trusted third-party partners for specific purposes such as payment processing, shipping, and marketing. These partners are contractually obligated to handle your data securely.

2. Legal Requirements: We may disclose your information in response to legal requests or to protect our rights, property, and safety, as required by law.

Data Disposal:

1. Retention Period: We retain your data as long as necessary for the purposes outlined in this policy. Once the data is no longer needed, it is securely disposed of to prevent unauthorized access.

2. Account Deactivation: You can deactivate your account at any time, which will initiate the process of removing your data from our active systems.

Your Choices:

1. Access and Control: You can access and control your personal information through your account settings. You have the right to update, correct, or delete your information.

2. Opt-Out: You can opt-out of certain data processing activities, such as marketing communications, by calling our sales department.

Updates to the Policy:

We may update this Privacy and Data Handling Policy to reflect changes in our practices or for legal and regulatory reasons.                                           We encourage you to review this policy periodically. For any questions or concerns regarding this policy, please contact our Data Protection Officer at jimhallman@romaineelectric.com.

Thank you for trusting Romaine Electric with your data.